Process
What happens after you send a drawing
Sending tooling drawings to a stranger in another country is a real risk, and pretending otherwise would be insulting. Here is exactly who sees what, who pays whom, and what happens when something goes wrong.
- 01
You send the drawing
STEP plus a dimensioned PDF through the RFQ form or by email. Nothing is shared with anyone at this point — it sits with one person.
- You provide
- Grade, target hardness, machining sequence relative to heat treat, the two or three real tolerances, quantity.
- We provide
- We read it and come back within 24 business hours, either with questions or with confirmation that it is a fit.
- 02
We tell you if it is the wrong desk
If the part is a grinding job, an EDM job, or outside this niche entirely, you hear that first — before anyone spends time on a quote.
- You provide
- Nothing.
- We provide
- An honest read, and where possible a pointer to what kind of shop you actually need.
- 03
It goes to two or three shops, under NDA
Not a broadcast list. We pick shops whose machines, tooling and inspection actually fit the job, and they receive it under a signed NDA that covers your drawings and your identity.
- You provide
- Tell us if you want a mutual NDA signed with you directly as well — some buyers require it, and that is fine.
- We provide
- Shop selection, NDA handling, and translating anything ambiguous on the drawing before it causes a wrong quote.
- 04
Quotes come back with assumptions stated
A quote that does not say what it assumed is not comparable to another quote. We push back on quotes that leave the heat treat sequence, stock allowance or inspection scope unstated.
- You provide
- Pick one, or tell us what is off and we go back to them.
- We provide
- Quotes in a form you can compare side by side, plus our read on the differences.
- 05
You order from the shop directly
The PO, the invoice and the payment are between you and the shop. We are not in the money path, and we do not mark anything up.
- You provide
- PO to the shop. Payment terms are yours to agree with them.
- We provide
- We stay in the thread. Introductions, follow-up, chasing.
- 06
We stay on it until delivery
Being in-country is the point. Parts can be looked at before they ship, a problem gets a visit rather than an email chain, and a delay gets a real reason.
- You provide
- Tell us what you need to see — inspection report, photos of critical faces, a hardness reading.
- We provide
- Progress updates, pre-shipment checks where agreed, and a straight answer when something slips.
Straight answers
The questions buyers actually ask before sending files
Who sees my drawings?
One person here, and then two or three shortlisted shops under a signed NDA covering both your drawings and your identity. Your files are never posted to a marketplace, a bidding platform or a mailing list, and nothing from a customer job appears on this website — no part photos, no company names, no case studies.
Will you sign my NDA?
Yes. Send it with the RFQ. Many buyers in tooling require a mutual NDA before any drawing moves, and that is a reasonable position — we would rather sign it than talk you into skipping it.
What stops a shop copying my part?
The NDA is the legal answer; shop selection is the practical one. The shops in this network do contract work for export customers and that business depends on not doing this. For genuinely sensitive tooling, there are also structural options: split the job across two shops so neither has the full assembly, or hold the critical feature in-house and send only the rest. Say so on the RFQ and we will plan it that way.
Do I pay you anything?
No. Buyers pay the shop directly, at the shop’s quoted price. We take a referral fee from the shop on closed orders, agreed with them in writing beforehand. Nothing is added on top of your quote.
Which shop will make my parts?
We name the shop once a quote is accepted and an NDA is in place. Before that we describe capability in detail — machines, inspection equipment, hardness range, the grades they run regularly — so you can judge fit without us handing over the network to someone who is comparison shopping.
What happens if the parts come back wrong?
The commercial remedy is between you and the shop, because the contract is between you and the shop. What we do is get into it: establish whether the drawing, the quote assumptions or the process caused it, and push for rework or credit where the shop got it wrong. We are in-country and the relationship continues past your order, which is the leverage that actually matters.
Can I visit the shop?
Yes, once an NDA is in place and there is a live job. For buyers already travelling to Vietnam this is usually worth doing before a large tooling order.
What if I only want a sanity check, not a quote?
Send it anyway. "Is this a milling job or a grinding job?" and "is this tolerance realistic in Vietnam?" are useful questions and we answer them without a quote attached. It costs nothing and it is how most working relationships here started.
Still unsure? Write to with the question rather than the drawing. That is a normal first message and it gets a real answer within 24 business hours.
Ready when you are.Send the drawing, or readthe seven lines that make an RFQ quotablefirst — it is the difference between three comparable quotes and three numbers that describe three different jobs.